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Privacy Policy

General

In this policy, We will inform you about the types and purposes of collecting Personal Information (as defined below) by Brothers and Sisters for Israel – Hamal Ezrahi (R.A) an Association number 580768935 (the “Association” or “We”) regarding its activities and the various services it provides to the public as detailed below and on the Website: www.hamal.org.il or at another related address or as updated from time to time, (together, the “Services” and “the Website” respectively).

Association Services and Purposes of Personal Information Collection (hereinafter: “the Purposes”)

The Personal Information (as defined below) that will be collected by the Association and anyone on its behalf will be used for the purpose of executing, operating and providing the Services, complying with legal provisions and protecting legitimate interests of the Association, as Well as in connection with the following purposes (all or part, according to need, circumstances of the case and referral to the Association): Operation and management of the Association including making contact and providing updates (including regarding joining various Association activities); operation and management of the Website; management of logistics centers/warehouses; fundraising; operating a spokesperson system; mailings; contacting you as Well as any other action at your request; provision of the Services and the Website, improving the user experience on the Website; management, control and improvement of the Services on the Website; providing assistance, handling complaints and providing services, handling requests to review and correct information; compliance with procedures and policies that apply to the Association; detection and prevention of fraud, misuse or other illegal activities; information security.

What Personal Information Will Be Collected by the Association?

n this policy, "Personal Information" means "information" and "sensitive information" as these terms are defined in the Privacy Protection Law, 5741-1981, and the regulations enacted thereunder, as Well as information that identifies or may identify you personally, including identifying Personal Information that will be provided to the Association including:

Contact details, such as first name and last name, residential address, email address, phone numbers, ID number, audio and video recordings, photos, financial information related to donations or financial needs, as Well as any identifying information you provide to Association representatives as part of your referral to the Association or in the continued handling of your inquiry, including recordings of conversations with various representatives of the Association in various services, as Well as identifying information you provide through the Website and/or collected on the Website and in the Association's various communication channels, including WhatsApp groups.

 

Information Regarding Donations:

When donating through one or more of the Association's services, you may be required to provide additional Personal Information as well as credit card details. Adding credit card details is done by clicking on a button that leads directly to the payment processor's Website. For more information, please read the terms of use and privacy policy of the payment processor. It is emphasized that the Association does not collect and/or store the user's credit card details. It is clarified that the Association is not responsible for the acts and/or omissions of the payment processor and the use of the payment processor's services is solely your responsibility. 

 

Also, information about your use of the Website will be collected: 

Details about your visits to the Website, including information collected through Cookies necessary for operating the Website, your Internet Protocol (IP) address and domain name, your device location data, information about your visit and use, to and from the Website (including in certain required cases the location of mobile phone identifier), other communication data about the resources that you and those on your behalf access and use. For details about the use of monitoring tools and Cookies, see section 7 below.

Sources and Methods of Information Collection by the Association

The Association collects Personal Information for and within the framework of various purposes, in several ways and channels managed by it within the purposes through the following sources:

  1. From users on the Website and in WhatsApp groups;

  2. Directly from you when you provide Personal Information to the Association for various purposes (and to various centers, including activity at the Northern Logistics Center), and to its representatives as part of applying for volunteering, providing or receiving assistance, including by phone, at the Association's centers, registration for Association services, engagements with you and contacting you for updates;

  3. Through joining various WhatsApp groups that centralize and transfer information to the Association and those on its behalf;

  4. Through forms that you filled out manually or in an online form of the Association or someone on its behalf.

  5. Information may be provided by third parties (including family members, employers, as part of collaborations, etc.), associations, volunteers, citizens, as well as state authorities, Israel Police, IDF, MDA, etc.

  6. From subcontractors who are authorized to act on behalf of the Association and who store Personal Information, process it, or perform operations for the Association and its purposes.

Data Usage

  1. The Association is authorized to process and use Personal Information only to promote the objectives and contact you for the operation of the Association and its purposes.

  2. The Personal Information will be used to improve, enrich or modify the services and content offered by the Association, on the Website, in order to streamline and manage the relationship with you and those on your behalf as needed, for conducting surveys and questionnaires related to the Association’s objectives.

  3. The Association may send you messages and alerts in various ways, including via E-mail, text messages or notifications to your device, and through the contact details you provided for communication, such as various messages regarding the Association’s activities, requests for participation and mobilization, volunteering, updates and more.

  4. As part of the services on the Website and in the WhatsApp groups, various links to external websites and/or applications may appear, some of which may be uploaded by other users in the groups and are not under the Association’s control. Clicking on the link will be done at your own discretion and sole responsibility. Clicking on the links takes you out of the Association's websites/WhatsApp groups and directs you to external websites or applications, and you will be subject to their terms, including their privacy policy. From that point on, the Association will have no control over what happens with your Personal Information, and therefore it will not bear responsibility for it.

  5. In addition, the Association will be entitled to contact you, including by way of sending direct mail, and offer you various proposals related to the objectives or in connection with other initiatives with similar objectives via E-mail, text messages, telephone or other means, based on your details and Personal Information about you stored by the Association, provided that it is done in the context of the objectives. No commercial use will be made of your Personal Information. 

  6. You may request to remove your details from the distribution list of marketing communications by sending an email message, entitled “Removal Request”, to the email address contact@hamal.org.il. Please do not send additional personal details via email. 

Disclosure of Personal Information to Third Parties

The Association may be required to transfer Personal Information about you to third parties, from time to time in several cases, as detailed below, for the performance of the objectives, and according to the requirements of authorities, including: 

  1. To any person, corporation, entity, authority and governmental, public, private, or other body, including the IDF, Israel Police, MDA, and those on their behalf, to carry out the objectives and/or according to any legal provision, permit, or requirement the Association to do so;

  2. To subcontractors who work on behalf of the Association, such as software providers, IT providers, cloud hosting service providers, and digital media service providers, for the purpose of sharing information for carrying out the objectives. 

  3. To representatives of the Association, volunteers, call center operators, and teams operating within the framework of the services in the Association, to other participants in WhatsApp groups, to logistics centers, communication channels, etc., for the purpose of carrying out the objectives.

  4. Associated non-profits, initiatives and companies: We may share information about you with non-profits, initiatives and companies related to the Association's objectives, in Israel or abroad, for the provision of services, internal administrative needs, consulting, data analysis and quality control, research and development, and risk management.

  5. In any case where the Association believes that the disclosure of Personal Information is necessary in order to prevent harm to individuals, to the Association's objectives or operations, to the property or body of the participants in the Association, including volunteers, or in order to prevent other serious harm according to the Association's discretion, subject to law;

  6. In any case where the Terms of Use are violated by users, including the Privacy Policy terms and/or in cases where actions are performed by you that contradict the Terms of Use, including the Privacy Policy, and including violation of any legal provisions;

  7. To clarify claims and manage legal proceedings and/or legal disputes between you and/or someone on your behalf and the Association and/or someone on its behalf. 

  8. The Association may provide anonymous statistical information to third parties, subject to the terms of this Privacy Policy. Statistical information that will be provided to third parties will not identify you personally. 

  9. The above does not detract from the Association’s right to transfer to third parties information that is not personal, which cannot identify you.

  10. Subject to the provisions of law, the Association may transfer all Personal Information about you accumulated by it to a third party as part of the transfer or assignment of its activities (all or part of them) and/or reorganization, merger, joint ventures and other transactions related to its activities (including as part of negotiations for such transactions) and to continue the provision of services by the third party. All this is subject to the commitment of the recipient of the information to use the information following the limitations that apply to the Association.

Cookies on the Website

  1. We use technological tracking methods such as Cookies. Cookies are small pieces of text sent to the browser on your device. Cookies can be permanent (will remain in the browser for a defined period of time or until deleted by the user) or session-based (deleted when browser use ends). When using the services, We and the third-party providers listed below may send several cookies to your device, which include, among others:

  1. Necessary cookies. We use Necessary cookies to authenticate user identity, prevent illegal use of the Website, and enable the proper functioning of the Website and its components. 

  2. Functional cookies. We use Functional cookies that allow personalization of components in the services, to save a user's personal preferences, to diagnose server or software issues, and in cases of harmful use of the Website, to track that use and reduce the risk arising from it.

  1. In order to limit the collection of information through cookies on your device, you can change your browser settings to reject cookies or send an update when new cookies are embedded in the browser. When rejecting cookies through the browser, a unique cookie for the browser type and device is embedded in the browser and will be stored until cookies are deleted from the browser or device. This action is not effective for necessary cookies. When removing or deleting cookies, using another computer, or updating the browser version, you need to update your preferences again. To see which cookies are embedded on your device and how to manage them, visit www.aboutcookies.org. For information on browser-specific cookies, you can visit Google Chrome. Blocking or deleting cookies may result in some or all services not being available to you or your user experience on the Website or services being limited.

Information Security

The Association is a non-profit institution that works to promote its public objectives, and therefore We note that reasonable efforts have been invested in the Website and services, as much as possible under the circumstances, to work to protect the confidentiality of Personal Information that is provided to the Association and those on its behalf, while taking precautions and using security technologies aimed at helping to protect against information leakage, unauthorized access and use, as well as against transfer, exposure, copying and deletion of information.

We note that given the circumstances in which the Association operates, it is understood that the Association is unable to fully secure and completely prevent the existing risks to information security, some of which are not under its control, so that it cannot be guaranteed that the Website and databases of the Association will be absolutely immune to these actions, and the Association will have no responsibility for any damage caused as a result.

Users, volunteers and anyone who operates and uses the Association's services are aware that there is always a certain risk in services based on information processing, especially when transmitted over the Internet, in WhatsApp groups and other communication channels, and hereby agree to the provision and collection of information in accordance with the privacy policy and the law, and assume the risk of information security events following which the confidentiality, integrity or availability of the information will be affected.

In addition, every volunteer, Website user and activist in the Association has a personal responsibility to keep confidential and not share the Personal Information to which they are exposed in the context of participation in the services and access to the Association, to avoid giving access to Personal Information and/or to the computer/personal equipment in which it is stored to unauthorized parties, and not to share password details, username and email to unauthorized parties.

You are responsible for the use of your personally identifying details, even if this is done without your consent. The responsibility to take information security measures also applies to you, for example:

  • Do not provide identification details to others (for example, via email), for protection against online fraud. 

  • Make sure that the contact details you provided to us (including phone number and email address) are correct. 

  • Use measures against viruses, computer intrusion, and the like on your end equipment from which you browse the Website. 

  • Make sure to update software, download from official sites, use encryption, avoid using public computers or public WIFI networks, and avoid sharing sensitive information on social networks.

  • Adapt your method of contacting us to its content. Fr example, if you do not use encryption and secure electronic signature mechanisms, you should contact us through means other than email if it concerns a sensitive matter relating to you.

  • If you are concerned that information about you has reached an unauthorized third party, contact us immediately.

International Data Transfers

The Personal Information you provide will be stored in the Association's databases and processed by it and by third parties on its behalf. We may store, maintain, process or transfer information to various sites around the world outside of Israel, including through cloud service providers. It is possible that in these locations the level of protection of Personal Information is less than that in Israel. By using the services, you consent to such use, processing, transfer, storage or retention of information in countries outside of Israel. If certain legal requirements apply to us regarding data transfers, We will act to ensure that the transfer of Personal Information is done in a manner that complies with legal requirements.

Retention of Personal Information

We store different types of information for different periods, according to the purposes of collecting the information, the legitimate interests of the Association, and/or the Association, as Well as in accordance with the requirements of privacy laws under applicable law.

We also keep Personal Information as long as the services are being used and to carry out the objectives (as applicable) and/or as long as there is a vital need to keep the Personal Information, including for documenting the Association's activity, for managing information security, legal proceedings and tax matters. Some of the user's Personal Information may be kept even after the cessation of use of the services for the period required of us by law (for example, by law enforcement authorities, Israel Police, IDF, specific laws and regulations for services, for bookkeeping purposes or managing legal proceedings). Thus, information necessary for the Association to manage its activities, including documentation of actions you performed in connection with the services or to continue to provide the services in the future, will continue to be kept by us according to law.

Unless otherwise determined by law, non-identifying information will be kept for an unlimited period.

Rights

Subject to the provisions of law, you have the right to review information about you, which is in the Association's databases, and even to request the Association to delete or correct this information if it is not correct, complete or accurate. This right can be exercised and any questions or clarifications regarding this policy can be addressed to the initiative through the Website “Contact Us” page and reasonable efforts will be made to fulfill these requests, following the provisions of law. You have the right to withdraw your consent to receive mailings from the Association by following the instructions and the unsubscribe link in mailings sent to you from us, or by contacting us at the contact address appearing below.

We note that a request to review, correct and delete information will be made subject to the provisions of law (for example, in the case of a donation, tax authorities may require information).

Jurisdiction and Applicable Law

Only the laws of the State of Israel will apply in the enforcement of this Privacy Policy.

Changes to the Privacy Policy

We may update this privacy policy from time to time. In the event that the policy is updated, We will publish the new policy on the Website along with a notice of the changes. The updated policy will apply from the moment of its publication and according to the last update date appearing under the heading above. Each version of the Privacy Policy will be marked at the top of the document with its effective date. Continued use of the services after such policy update will be considered on your part as consent to the update(s) made.

Contact Us

For any questions regarding this Privacy Policy, contact us by email to contact@hamal.org.il. 

Due to the high volume of inquiries to the Website and the various services, there may be a delay in response, but We will work to reply to your inquiry as soon as possible and subject to the law.

Last updated, June, 2025

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